Guest Wi-Fi built exclusively for coffee shops
Your Wi-Fi is costing you money.
It should be making it.
Turn your guest Wi-Fi into a branded customer experience that captures emails, protects your network, and brings people back.
Two weeks free. 30-day money-back guarantee. Cancel anytime.
Three things your open Wi-Fi isn't doing for you
Zero Security
Anyone can hop on your network. Hackers, freeloaders, and liability risks, all on the same connection as your POS system. One bad actor on your Wi-Fi is one bad day for your business.
Zero Data
Hundreds of customers connect every week. You don't capture a single email address. That's a mailing list you're throwing away, one customer at a time.
Zero Revenue
You're paying for internet that remote workers use for eight hours after buying one coffee. Your Wi-Fi costs you money every month and makes you nothing.
The solution
What if your Wi-Fi login screen actually worked for you?
You know how airports and hotels show you a screen before you can use their Wi-Fi? That's called a captive portal. Barista WiFi gives your coffee shop one, branded with your logo, designed for your shop, built to capture customer emails, promote your specials, and keep guest traffic separated from your business network.
It's the most-used surface in your shop. We make it work for you.
How it works
Three steps. That's the whole thing.
Plug in the box.
We ship you a pre-configured access point. Plug it into your router. You're done. Total setup: about ten minutes, and we're on the phone with you if it's not.
Your customers sign in once.
The first time a customer connects, they see your branded sign-in page. Tap to connect, leave an email, or sign in with Google. Next time they walk in, they're back online automatically.
You get a dashboard, a mailing list, and a marketing tool.
Every sign-in becomes a customer record. Welcome emails fire automatically. Win-back emails go to people you haven't seen in a month. Loyal regulars get asked for an online review at the right moment. You watch it happen.
White-glove setup
You run the coffee shop. We'll handle the Wi-Fi.
Most coffee shop owners didn't get into this business to configure routers. That's why every plan includes full setup. We configure the hardware, build your branded splash page, set up your guest network, and test everything before it ships. You don't touch a single setting.
We Configure It
Router pairing, network segmentation, captive portal setup. All done by us, before the box gets to you.
We Brand It
Send us your logo and colors. We design your splash page and have it ready for your review before launch.
We Support It
Something not working? Call us. We diagnose and fix it. No “check the knowledge base” runaround.
What's included
Everything's included. Every plan. Every shop.
A mailing list that builds itself
Every customer who signs in becomes part of your list. Names, emails, phone numbers, whichever you ask for. No more “leave your email at the counter” cards that nobody fills out.
Emails that look like yours
Every email we send carries your logo, your colors, your font. Your customers see an email from your shop, not from us.
Online reviews on autopilot
Loyal regulars get asked for a review after their fifth visit, or whenever you decide. You'll watch your online rating climb without lifting a finger.
Regulars get recognized
The second time a customer connects, they skip the sign-in page entirely. You see exactly who your regulars are, how often they come in, and how long they stay.
Welcome emails and win-backs
A welcome email goes out the first time someone connects. A win-back goes out when they haven't been in for a while. You set it once. It runs forever.
Network protection built in
Speed caps, data caps, session limits. One customer streaming Netflix can't take down your Wi-Fi. You don't need to think about it, we set sensible defaults out of the box.
Security
Is your Wi-Fi putting your business at risk?
If a customer downloads something illegal on your open Wi-Fi, the IP address traces back to you. If a hacker intercepts data on your network, your customers are exposed. Barista WiFi isolates guest traffic from your POS and business systems, enforces terms acceptance, and logs connections so you have a record if you ever need one.
It's serious network protection, set up for you and included in your $75 a month. No add-ons. No surprise line items.
Pricing
Less than the cost of a daily cup of coffee.
Every feature included at every tier. The only difference is how many locations you have.
One location
per location
- Every feature, no exceptions
- Unlimited guests
- The hardware, shipped to you
- A human on the phone
Two locations
per location ($130/mo total)
- Same everything, two shops
- One dashboard for both
- Each location keeps its own branding
Three or more
- Custom pricing for multi-shop operators
- Volume rates start at three locations
- We answer the phone: (888) 302-6831
The one-time $100 covers your hardware, at cost. Shipping, setup, and getting your portal exactly the way you want it are all free. Two weeks free, then your card is charged. Cancel anytime in the first 30 days of paid service for a full refund.
Who we are
A company built around one “outdated” concept.
Customer service.
I spent the last ten years selling to enterprise clients of every shape. Airlines, banks, hotel chains, global retailers. The accounts everyone fought over. The whole time, it was about the next big deal. Never about whether the customer was actually happy.
So I walked away and built something different. Barista WiFi is a company built around one idea: radical, extreme customer service. More help, more features, for one fair price. We sell guest Wi-Fi, but that's not really our product. Our product is caring about our customers and treating them like family.
— Alex Vodola, Founder
Our promises
Five things you can count on.
We will never sell your customer data.
Not to advertisers. Not to “partners.” Not ever. Your customer list is yours.
No long-term contracts.
Month-to-month is the default. Stay because it works, not because you're locked in. (Want to pay annually for a discount? We can do that too.)
One price. All features.
There is no “premium tier” gating the good stuff. The price on this page is the price you pay.
No hidden fees.
The $100 covers your hardware. The monthly is $75. Setup, support, and everything else is free. That's the math.
We answer the phone.
A real phone number. A real human. Most callbacks the same business day, guaranteed within 24 hours.
Common questions
Quick answers.
Your Wi-Fi should be your hardest-working employee.
Two weeks free. 30-day money-back guarantee on your first month. We ship the box, we set it up, and if it's not for you, we send a return label and a refund. The whole thing is reversible. That's how confident we are.